Anyone looking to change their train ticket will now be able to do so cheaper, after Northern and Seatfrog slashed the price of making a switch.
Since March 2023, anyone travelling on an Advance Purchase ticket with Northern has been able to change their train using Seatfrog if their travel plans changed.
It used to cost £2.50 to change a train, but that charge has now been slashed to just £1.50. The reduced price will be on offer until the end of March 2025.
People looking to swap an Advance Purchase ticket to another train on the same day should visit: trainswap.seatfrog.com.
Swaps can be processed from one day before the original departure date, up until just 15 mins before their original train was due to leave the station.
Alex Hornby, commercial and customer director at Northern, said:
“We want our customers to travel for the best possible price – and railcard discounts aside, Advance Purchase tickets offer the very cheapest fares on our network.
“However, Advance Purchase tickets come with strict restrictions on travel dates and times.
“As such, Seatfrog offers a valuable service to our customers whose ‘on the day’ plans change – and we welcome the opportunity to lower the price for people needing to make a switch.”
Northern launched its partnership with Seatfrog in April 2023.
In May 2023, Seatfrog released research that highlighted the £93 million cost that people incur re-booking new seats after missing their pre-booked journeys in the North of England.
Northern has invested in the largest network of digital ticket infrastructure of any train operator in the UK, making it easier than ever to buy a ticket via its app, website or one of more than 600 ticket vending machines across the network.
Council approves earlier opening for McDonald's near Ilkley
Chocolate appeal launched ahead of Ilkley's Santa Float
Ilkley Round Table to collect at railway stations for Children in Need
Local care provider celebrates double win at Bradford Care Awards
Birthday card appeal for Ilkley WWII veteran as he turns 102
Ilkley businesses could benefit from new £2million electric vehicle grant scheme
Veterans selling poppies on Northern trains say support from passengers has been 'heartwarming'
Date announced for Ilkley's Macmillan Fashion Show 2027
Conveyancing firm celebrates new Ilkley office and ten years in business
Overnight A59 closures planned as Kex Gill road works reach final stages
Nominations open for 2026 Small Business Awards across Ilkley and Keighley
Call for Yorkshire Water to return to public ownership after 335 pollution incidents
66 poppies displayed in Menston to honour fallen servicemen
Dates announced for Ilkley Food and Drink Festival 2027
Two Ilkley businesses nominated for UK's Favourite Local Business award
Ilkley's first Pumpkin Festival hailed a huge success
Who will take over Alpamare? Questions remain after Flamingo Land departure
Police appeal to identify man following assault and burglary in Ilkley
Police investigate burglary and two attempted break-ins in Ilkley
Yorkshire Garden Centres raises more than £106,000 for children's hospice
